Billing FAQs
- Do you have a 30-Day Money Back Guarantee?
- What payment methods do you accept?
- How will I be billed for my account?
- Can I pay my account using PayPal?
- Can I change my hosting plan or billing cycle at any time?
- If I cancel before the end of my prepaid hosting term, do I get a refund?
- Do I have to sign a contract to use your service?
Do you have a 30-Day Money Back Guarantee?
Yes. We are so sure that you will love hosting with U.S. NetworX, that all our Web hosting plans include a 30-day money back guarantee. If you are dissatisfied with your service for any reason, you will receive a full refund if you cancel your account within 30 days of activationWhat payment methods do you accept?
You can pay your bill by credit card, debit card, bank draft, PayPal, or check. We accept VISA, MasterCard, American Express, and Discover credit cards.How will I be billed for my account?
If you request to pay by credit card, debit card or bank draft, you will be charged automatically for each hosting account on the same day you signed up - either monthly, quarterly, semi-annually, annually or bi-annually. If you signed up for check payment, you will be mailed an invoice and payment is due within 20 days. You can send in your check payment to the address on the invoice.
Can I pay my account using PayPal?
Yes. Go to www.paypal.com and select "Send Money." Then enter the following Recipient Email Address: billing@usnx.com.
Can I change my hosting plan or billing cycle at any time?
Yes. Simply send an email to Billing@usnx.com or call our Billing Department at 1-800-208-0408 extension 2. Any amount of money left on your account will be credited toward the new hosting plan or billing cycle.
If I cancel before the end of my prepaid hosting term, do I get a refund?
Yes. Refunds are calculated by charging the monthly rate for the months you have used, and refunding what balance remains on your account. We do not refund partial months.
Do I have to sign a contract to use your service?
No. No contract is required, and you can cancel your service at any time without penalty.